My Cart Shipping Information
We do not ship to the following countries: Indonesia, Egypt, Romania, Yugoslavia, Nigeria.
Orders can take up to 7 - 10 days to ship:
- If an item is on backorder.
- If an order is incomplete.
In order to cancel an order, see our cancellation policies.
Delivery Information
Delivery charges are calculated on a pre-product basis. Please make note of the delivery charges associated with each item.
Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
Complaints
If we should receive a complaint about any part of our service, by phone,fax, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.